Bed-ridden mum's anger at social services delays

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Saturday, October 09, 2010
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This is Leicestershire

A bedridden mum-of-two said she has become a prisoner in her first floor bedroom after being "abandoned" by social services.

Toni Hancox, from Saffron Lane, Leicester, suffers from a muscle-wasting disease, called limb girdle muscular dystrophy, which affects her arms and legs.

She fell at home on August 22 and has been confined to bed ever since.

The 42-year-old said it took four weeks and intervention from Leicester South MP Sir Peter Soulsby before anyone from Leicester City Council's social services visited.

She said she is still waiting for a full written assessment, which could enable her to get more help.

Mrs Hancox, who is married with two teenage children, said: "I used to be able to get to the stair lift to get downstairs but since my fall my legs have got worse and I can't even manage that.

"Carers come in the morning and evening and help me get dressed but, because I am quite big, they can't help me to get downstairs.

"My husband, Gary, makes me a pot of coffee in the morning before he goes to work and if I am hungry when the children get home they will get me something to eat."

Mrs Hancox said she has still not received a written assessment of her condition, or what can be done to improve her situation.

She said: "I was told I should move downstairs but that I would have to organise it."

Mrs Hancox, whose husband, Gary 43, is also disabled, said their front room is not big enough for both of them to use as a bedroom.

She said: "No-one seems to take into account I am married and have a family. I am 42, not 82." She said the move would also mean losing their dining table and the chance to have people round for special occasions.

She said the national charity, the Muscular Dystrophy Campaign, suggested she had a lift – costing £8,000-£12,000 – installed.

She said: "When I mentioned this, the social services workers seemed to dismiss it.

"They also suggested moving but the council don't do three bedroom bungalows.

"I feel abandoned by them and disgusted at the way I am being treated.

"It seems to me that if you are disabled you are expected to just put up with it. I want and need a life.

"What worries me is how many other disabled people in the city are having problems getting help?"

MP Peter Soulsby said: "In light of the difficulties Mrs Hancox faces, it is crucial that the assessment process is carried out smoothly and that she is kept fully informed and understands the procedure.

"Unfortunately, this appears not to have happened."

A spokesman for Leicester City Council said a variety of options had been put to Mrs Hancox and officials have arranged to meet her on Monday.

He said: "We have worked closely with Mrs Hancox."

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