Fury over water leak near shop in Newfoundpool, Leicester
A shop owner has spoken of his "fury" after having to wait more than three days for a water company to start work on a burst pipe in his street.
Dee Patel, 42, called Severn Trent on Tuesday morning to report water leaking from the join between the road and the pavement in Beatrice Road, Newfoundpool, Leicester.
He was told the burst pipe would be fixed within 24 hours.
But while workers came to inspect the road within an hour, the leak was not fixed.
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The small trickle of water turned into a huge puddle stretching across the road, and Mr Patel said it was starting to flood into the cellar of his shop, Costcutter.
When he rang to complain that the pipe had not been fixed, he said he was told workers could not get to it as there were cars parked in the road.
Mr Patel, who owns Costcutter and lives above the shop, said: "I called up to complain on Thursday evening as they had not fulfilled their promise to fix it within 24 hours.
"They told me they could not do anything because there were cars parked in the road. I'm furious. When is there not going to be cars parked in the road? People live here. Where else are they going to park?"
The Leicester Mercury contacted Severn Trent several times yesterday, but no-one was available to comment on the incident or say when the work might be completed.
However, following our calls, workers arrived to cordon the area off shortly after 4pm yesterday, Mr Patel said.
He said they had told him that work to fix the pipe was due to start this morning.
But Mr Patel said a foot of water had already leaked into his cellar.
He said: "I'm a bit concerned because our electrics for the shop are in the cellar."