Fury over water leak near shop in Newfoundpool, Leicester
A shop owner has spoken of his "fury" after having to wait more than three days for a water company to start work on a burst pipe in his street.
Dee Patel, 42, called Severn Trent on Tuesday morning to report water leaking from the join between the road and the pavement in Beatrice Road, Newfoundpool, Leicester.
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He was told the burst pipe would be fixed within 24 hours.
But while workers came to inspect the road within an hour, the leak was not fixed.
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The small trickle of water turned into a huge puddle stretching across the road, and Mr Patel said it was starting to flood into the cellar of his shop, Costcutter.
When he rang to complain that the pipe had not been fixed, he said he was told workers could not get to it as there were cars parked in the road.
Mr Patel, who owns Costcutter and lives above the shop, said: "I called up to complain on Thursday evening as they had not fulfilled their promise to fix it within 24 hours.
"They told me they could not do anything because there were cars parked in the road. I'm furious. When is there not going to be cars parked in the road? People live here. Where else are they going to park?"
The Leicester Mercury contacted Severn Trent several times yesterday, but no-one was available to comment on the incident or say when the work might be completed.
However, following our calls, workers arrived to cordon the area off shortly after 4pm yesterday, Mr Patel said.
He said they had told him that work to fix the pipe was due to start this morning.
But Mr Patel said a foot of water had already leaked into his cellar.
He said: "I'm a bit concerned because our electrics for the shop are in the cellar."
Comments
by oldhenry
Monday, October 22 2012, 5:15PM
“Well , privatisation was a great success- for the shareholders and the Directors. The rest of you can buy a bucket and bail your houses out.
What do you really expect in 21st century Britain? Service? That was sold down the river ( The Serven -Trent?) in the 1980s by the Tories, and continued by Blair in the 1990s etc.”
by truthtooth
Saturday, October 20 2012, 9:05AM
“http://tinyurl.com/8dugjjc”
by truthtooth
Saturday, October 20 2012, 9:01AM
“enterprise are useless , and severn trent keep letting in contractors that enterprise in the end sack . there is no consistency at anstey lane , calamus have been shown the door and a new ( i cannot tell you how many different contractors used by severn trent on their contract without success , FACT) contractor in . if you look back through the mercury the exact thing happened across the road and reported in the mercury , it was left open for 10 days leaking down the road . http://tinyurl.com/8dugjjc
they really need to sort out their subcontracting as it is a disgrace . i not saying its a brown paper bag backhander that cannot be sorted or its a fiddle going on with the contractors but something is not right .”