Leicester City fans given chance to have their say on club policy

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Saturday, February 16, 2013
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Leicester Mercury

Leicester City are inviting supporters to have a say in club policy through a online survey.

City say the survey is the latest initiative in an improved supporter consultation and research programme.

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    Leicester City ground

The programme has seen the formation of the Fans Consultative Committee (FCC), which features supporters from various ages from each stand of the King Power Stadium discussing a range of topics, from ticket prices to club policies.

Now, the club want to extend the consultation programme beyond the FCC and are looking for supporter feedback as part of an overall improvement to the City supporter engagement programme.

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Jamie Tabor, the head of marketing for City, said it was important that supporters were able to voice their thoughts and opinions.

"The Leicester City supporters are the lifeblood of the football club and, through regular consultation, we are able to ensure that they have a vital say in how club policy is shaped both today and in the future," he said.

"The supporter survey offers us a great opportunity to gauge the opinions of a vast number of supporters across a number of demographics, and ensure that the services we provide are meeting the high standards that should be expected of Leicester City."

The survey focuses on a range of topics including ticketing, social media, the match-day experience, the City Fanstore and more. The club will welcome all feedback, and all supporters who complete the survey will be automatically entered into a prize draw to win a season ticket for the 2013-14 campaign.

Supporters have until midnight on Thursday to submit their feedback. To see the survey, visit:

www.lcfc.com

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9 Comments

  • Profile image for ghostof66pah

    by ghostof66pah

    Sunday, February 17 2013, 4:58PM

    “I wonder where you sit at games Yorkshire fox?

    I agree that supporters should not be involved in the running of the club (unless they have enough finances to get on the board) But the issue with this survey should be all about match day experience.

    I also wish the club to consider what benefits that a season ticket holder gets. With all these TV games affecting matches with new dates and times, I want to be able to claim a ticket for an alternative game if I can't get to a TV game or any other game. We had it a couple of seasons ago but last season and this it's got to just 2 games!

    Also, I will not be buying any food/drinks from the kiosks at match again until they get staff who know their job and can serve at a reasonable speed and are polite to customers who are polite to them. It's no better now that years gone by despite the club making statements of improvements.

    I can only assume that Yorkie Fox has the finances to have a box or something because if you have the money, the club will look after you. If you don't they don't seem tom care that much to be honest!

    I went to Arsenal yesterday and although expensive, they have an amazing stadium, amazing staff and a fantastic match day experience..

    Not Premier League away...

    Light Years away!!”

  • Profile image for Luxpaul

    by Luxpaul

    Sunday, February 17 2013, 2:35PM

    “Alan & LCFCMike get round to Specsavers boys
    I've just had a look out of curiosity, I can't take part due to geographical situation, but it's definitely on there. When you open the homepage move it to the right where it says more stories and you'll find it on the 3rd page "2013 Fans Survey".
    Hope that helps you.”

  • Profile image for Alanprichard

    by Alanprichard

    Saturday, February 16 2013, 10:15PM

    “LCFCMike
    Likewise Mike, there is nothing at all about a survey on the official site.”

  • Profile image for Tonyglenparva

    by Tonyglenparva

    Saturday, February 16 2013, 8:00PM

    “I hope the Club have just watched Oldham - that is how a team should play an FA Cup match.”

  • Profile image for Yorkshire_Fox

    by Yorkshire_Fox

    Saturday, February 16 2013, 1:59PM

    “If the club listened to half the idiots on here we'd go bust in about a month!

    The fans think they know best, they rarely do. However, as Peter points out, listening to suggestions about what ans would like to see at games and how the club could improve match day experience would be nice.

    But as for the running of the club, leave that to the accountants behind the scenes.

    Look after the fans, and they will return the gesture with loyal support. The owners have been very good to us so far and appear to have listened to the fans views when making decisions. I respect them for this.”

  • Profile image for LCFCMike

    by LCFCMike

    Saturday, February 16 2013, 12:28PM

    “I have just visited lcfc.com........no sign of any survey.”

  • Profile image for Peter20101

    by Peter20101

    Saturday, February 16 2013, 9:53AM

    “The questionnaire has limited questions, and even more limited choices in the answers

    There is no space for open comment and suggestions

    I feel this could just be a PR exercise rather than a real desire to listen to views of their customers (sadly)”

  • Profile image for Peter20101

    by Peter20101

    Saturday, February 16 2013, 9:52AM

    “The questionnaire has limited questions, and even more limited choices in the answers

    There is no space for open comment and suggestions

    I feel this could just be a PR exercise rather than a real desire to listen to views of their customers (sadly)”

  • Profile image for Peter20101

    by Peter20101

    Saturday, February 16 2013, 9:52AM

    “The questionnaire has limited questions, and even more limited choices in the answers

    There is no space for open comment and suggestions

    I feel this could just be a PR exercise rather than a real desire to listen to views of their customers (sadly)”

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