Leicester City isn't playing fair say disabled couple
A couple say that Leicester City is forcing them out of their season ticket seats and segregating them in a disabled section away from their friends and family.
Wigston couple Colin and Mary Holden have been told by the club they must give up the Walkers Stadium seats they have held for four years and sit elsewhere if they want to continue to qualify for concessions for disabled supporters.
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Season ticket holders Colin and Mary Holden
Mr Holden, 67, has angina, back condition spondylolysis and arthritis in his hips and knees. His wife, 66, has walked with a cane since she damaged the muscles and nerves in her back in a fall.
Both are registered disabled but do not use a wheelchair so are able to sit among able-bodied fans.
In a letter to the couple, seen by the Leicester Mercury, the club says it is introducing designated areas manned by "specially trained safety stewards" to provide "better provision, support and assistance on match days".
As a result, they have been informed they must change their current seats in the JCC Lighting Spion Kop if they wish to continue to benefit from reduced prices. They will have to move into the East Stand, three sections away, and sit apart from the friends and family they currently sit near.
Mr and Mrs Holden pay £140 for two season tickets but if they choose to remain in their current seats they say the season tickets will cost them upwards of £500.
"To say we are disappointed is an understatement," said Mrs Holden.
"We have sat in there for the past few seasons with no trouble and now they are telling us either we move or we pay a lot of money to stay where we are.
"We feel that they are forcing our hand to do what they say.
"We want to stay in the seats close to our friends and family, but the club is segregating us from them.
"We have been loyal supporters for several years and they did not even ask our opinion. They just said this is what we have got to do or else."
Mr Holden said: "We feel we are being victimised and it is wrong to treat disabled people this way.
"We enjoy the football, but if they want to be like that then they will lose the support."
Mr and Mrs Holden's daughter, Helen Hodgkinson, 31, and her husband David, 37, from Hamilton, Leicester, act as carers for the couple and qualify for free tickets as a result.
Mrs Hodgkinson said: "I am absolutely disgusted. It is only last week that the club were talking about respect for the players and the referee, but we feel that we are being shown no respect."
Nobody from the club was available to comment.
But according to the letter, the changes have been brought in to allow "health and safety officers to audit attendance and, in the event of an emergency situation within the stadium, pay greater attention to the needs of our disabled supporters".







25 Comments
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by Rachel, Leicester
Wednesday, February 10 2010, 3:22PM
“Mr and Mrs Holden I am interested in whether or not you use your disabled parking badge to leave your vehcile close to the ground in a disabled parkin bay? because if you do you openly admit your disabled and need to use such area. because as you describe your ailments you can not walk very far at all.
I beleive it what city are doing because such an area for disabled supporters and carers is a fantastic idea especially if access is easier and space is more for people with disabilites
feel yourself lucky that city wish to take more care of you in the new area and shut up or pay full price for all of you and stay put!!!!! because if city have created such an area it can not be one rule for one and one for another.”
by Ian Lawrenson, Barwell
Wednesday, February 10 2010, 3:09PM
“Marcus has it dead right imho. Forget the Health & Safety "spin". What we have here is a transparent strategy to shift the concessions to areas of the ground where seats are traditionally hard to sell. Free up the prime seats for full paying customers. There will be no specially trained stewards and no special services. The peoople around me in the Kop who have these concessionary seats are already well known to the stewards and are helped by them where necessary. They will now be moved to different areas, will not be able to sit in rows closer than 12 rows from the front ( ensuring that they have to climb more stairs and making it harder to evacuate in an emergency!), will be mixed with non-concessionary seating anyway, and can stay where they are if they pay full price - meaning the club doesnt give a toss if they have special needs as long as the shell out. Very caring. Oh, and if they have a concessionary seat, they will not be able to use the turnstiles even if you have sufficient mobility - nothing like humiliation by exclusion eh! And what about the kids who are allowed to infest the Kop for next to nothing, run amok and force everyone in their rows to stand up and sit down like yo-yos the whole game? If there was an emergency they would be and would be at greater risk than adult concessions. Finally I should emphasise that I am not disabled and pay full price each year! This really is a deeply cynical and shoddy scam, Mr Hoos (or is Mr. Mandaric so hard up he has sanctioned this scam?).”
by Marcus Pearson, wigston
Wednesday, February 10 2010, 10:26AM
“Whilst I can understand a lot of people may take the view that the way in which LCFC are acting is wholly fair and acceptable, I would like to add in a couple of points for consideration.
True LCFC do have a better than most policy on offering discounted season tickets. Any supporter who can meet certain eligibility criteria - realistically if the Department of works and pensions consider an individual sufficiently disabled to qualify for disability living allowance the said individual can apply for a discounted ticket and will also receive a carers ticket (which is free). It seems that this issue is that which is annoying many people and the content of the article highlighting the 2 "free" tickets is particularly damaging.
My son is registered as disabled due to his autistic spectrum condition - he can walk, he can talk and visbily he does not look disabled, there are however aspects of his condition which cause distress.
He does not respond well to changes in routine, can be over excitable etc etc.
We have benefitted from a season ticket at LCFC for the last 4 years during which time the people sitting near us have come to know and accept my sons behaviour for what it is.
The policy of LCFC to now create designated areas for disabled supporters is restrictive in many ways eg. non disabled supporters in these areas will not be asked to vacate their seats to accomodate the needs of a disabled supporter - therefore commenting that these segregated areas will increase health and safety is blatantly incorrect particluarly as there apppear to be a considerable lack of aisle seats available to purchase in the designated areas.
I am not entirely convinced that the club will have specialist stewards able to cope with the specific needs of disabled supporters - I believe this to be a smoke screen for a wider issue.
In reality the club is in a better position than it has been for many years - and it is not beyond the realms of possibilty that promotion to the premiership could occur (most likely through the playoffs granted!). If this were to happen then the value of the tickets allocated to my son - and other disabled supporters - would become even higher, particularly if these are in good vantage positions.
To me the clubs policy is very clear,
Free up as many of these tickets as we can - and add them to the other 8000+ that seem to be available for most games, and we can get more revenue into the club.
We can then put our mobile but still disabled supporters (and their free loading carers) into other areas of the ground - with poorer views and less cover - "they should be greatful we are letting them have a discount" - We can then say that we are doing this in the best interest of the fans and everyone will be happy.
LCFC were quite happy to sell me these tickets 4 years ago, during which time we have seen battles against relegation - some successful, others not so - and a promotion. Over this period I am entirely sure that there has not been a home game where any person wishing to attend a home game could not have purchased a ticket.
I believe that Mr Mandaric is an honorable man, I would be very surprised if he is aware of this planned policy let alone sanction it. It also speaks volumes that nobody from the club was available to comment to the Mercury.
When I spoke with the LCFC disabled supporters association they could not get anybody from the club to comment either.
Come on Milan - have a think about this - if the issue really is money then perhaps creating a charge for the carers ticket would be a fairer way forward. By doing this you can get some more money into the club, disabled supporters and their carers can sit where they have chosen to sit and everybody is happy (or at least happier!)”
by Josef, Leicester
Tuesday, February 09 2010, 3:43PM
“Ha ha brilliant comments Alvin, I agree fully! I will listen out for the chant later on.”
by Alvin, read world
Tuesday, February 09 2010, 3:28PM
“At £140 for 4 tickets id be prepared to sit in the concourse and watch every game. People should be grateful of the cheap price season ticket they receive and sit where they are told. I work all year round to pay for my full price season ticket. Let me ask the question "Are they true city fans and if so would they be willing to pay full price for a ticket." Anyway lets start the chant for them " We're disabled we're disabled we're disabled over here"”
by sandra price, leicester
Tuesday, February 09 2010, 3:19PM
“my husband recently had a hip replacement we contacted the City to see if we could change our seats for a few games, because he couldn't get into our seats. They were most helpfull changing our own seats, daughter and grandsons' seats to a more comfortable area. We were also provided with blankets. They also provided us with a car park pass so that my husband only had to walk across the road to get into the stadium. LCFC ouldn't have been more helpful, and we were most grateful to them.”
by Fiona, Loughborough
Tuesday, February 09 2010, 3:16PM
“Kevin, it isn't the amount of money that they are paying, i personally don't begrudge anybody a penny that they receive through disability, my view is that they have been asked to move to an area that can be better monitored with specially trained wardens at a reduced rate and also able to take 2 carers, then making comments that they are being victimised, when in fact it seems to me that LCFC are implementing procedures to ensure that due to disability they are positioned in the best place to receive any attention/treatment required and as my comment earlier (and i'm not taring all disabled people with the same brush) it seems that sometimes they feel it's appropriate to be treated differently unless it's sitting where you want with your mates at the footie !”
by Kevin, Hinckley
Tuesday, February 09 2010, 2:43PM
“Well, of course, you need to be in a wheelchair to be disabled, don't you.................come on you lot, remove the blinkers, stop living in the 19th century, and start looking at things from others point of view instead of being self centred as is the norm today...... I'm sure the people concerned would willingly pay full whack in exchange for being able to walk properly.”
by martins collection, s,leic
Tuesday, February 09 2010, 2:33PM
“i am registered disabled i sit in the keith weller stand and pay 450pounds for my season ticket.”
by Katherine, Leicester
Tuesday, February 09 2010, 1:36PM
“While I dont want to be seen as being "discriminative" towards disabled people I have to wonder what the main problem is behind this situation.
After reading the article and everyone's comments I wonder if the main problem for this family is the fact that the Daughter and Son-in-law will no longer get free tickets as acting as their "carers"??
I really cant see the problem with what the club are doing? Their wanting to provide them with more proffessional club assistance and for that surely the family should be grateful?!?”