'Let down' over bus complaint
A couple who have been fighting for nearly two years to have a bus stop moved from outside their home say they believe they have been "badly let down" by the authorities.
Martin Owain-Jones and wife Liane Crozier-Jones have pleaded with Leicestershire County Council to relocate the stop ever since it was installed in Midland Road, Ellistown, near Coalville, in January, last year.
The pair, who both have serious health issues, say they have had to put up with anti-social behaviour from youths hanging around the stop, vibration and noise from waiting buses, litter and loss of privacy.
They first contacted the Mercury last August about the issue.
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Martin has since been diagnosed with severe dilated cardiomyopathy and told he needs a heart transplant.
The 52-year-old shift worker, who works nights as an assembly technician at Caterpillar, in Desford, said: "In March, I was rushed to Leicester Royal Infirmary with what was diagnosed as a form of heart failure.
"I spent a week in hospital and a further 35 days off work, trying to rest and recover.
"But it was made all the more difficult due to the noise from the bus stop.
"I'm awaiting a heart transplant and need plenty of peace and quiet due to the severity of my illness. But I am not going to get any peace while this bus stop is right outside my bedroom window.
"Unfortunately, the highways authority has chosen to do nothing about it, regardless of the problems it creates for my wife and I."
Martin said the litter left by passengers was also getting "out of hand".
"The mess we have to put up with from the bus stop is ridiculous," he said.
"Cans and litter are strewn across our property. I had to stop kids from jumping up and down on our flower bed the other day but I was met with a torrent of abuse and bad language.
"It's inexcusable how the council has put my wife and I under pressure in this way, with total disregard for our health and wellbeing."
The county council has refused to move the stop and the couple's fight was dealt a further blow earlier this year when the local government Ombudsman ruled the authority had behaved correctly in respect of the siting of the bus stop and in dealing with their complaint.
"We feel badly let down," said Liane, 49, who suffers from a stress-related skin condition.
"It's not helping my illness and even though Martin needs a heart transplant, the council is not interested.
"Why won't they listen? Just moving the stop 20 metres either way would do it."
A county council spokesman said: "We have looked at this matter, but can only re-iterate the location for the bus stop was found to be appropriate.
"We have been advised by the Ombudsman, who was contacted by the couple, that we have followed the right procedures."
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