“Try the 27,28,29 and 29a services from St Margarets Bus Station to Ratby ,Groby and Coalville. That is if they turn up on time.Passengers are regularly let down by late or cancelled buses. The same applies with the 27 and 28 services from Groby to Leicester. Very annoying if you have to wait up to an hour for a bus to arrive.”

“Strange, this is my bus service and I seldom have cause to complain, however, last week the self same thing happened - waited ages and then 2 turned up together. As for the driver, on another occasion, who must have seen me approaching and then promptly closed the doors in my face and ignored me when I tapped on them before he had even started to pull away. Probably the same driver as mentioned.”

“No service can beat the 126/7 for unreliability. This can even be late when there is nothing else on the road to hold it up! Even one of their employees has told me that it is "a shambles".”

“Dispite numerous complaints another poor bus service is the 74 bus route in to and out of Anstey via Anstey lane, the timetable is completely ignored and buses have even been known to disappear in the Anstey Bermuda triangle never to be seen again,”

“Arriva or not to Arriva "that is the question" 5 and 5a Arriva thru Syston, many times they are late then 2 sometimes 3 turn up. Also sometimes 2 or 3 go by on the the opporsite side of the road towards Melton. Maybe they travel in convoy for safety reasons.”

“try the 47 / 48 for south wigston the amount of busses that pass saying sorry not in service yet the depot they are going to is south wigston , you would think they would pick up passengers instead of leaving them out in all weathers”

“Really surprised at this letter and reply from butlin66. Whenever I am waiting for the 84/85 bus outside Wilkinsons, someone is usually joking about the amount of 31s and 47s that pull in.”

“The 84/84a/85 and 87 all late or small horrible stinky buses that are not safe! I think its about time Arriva were taken to task, however the council say they do not govern the bus services oh that right Leicester city council sold that off too. If you want to go town from Gilmorton get Roberts bus the 73 its brilliant cheaper warmer the drivers are lovely and always on time!”

“Is it any wonder people use cars instead of buses when the level of punctuality, and customer service extended by the bus driver is so appallingly low? Examples given here will not win over motorists when the mad scheme for bus lanes on Lutterworth Road is completed.

Clearly the buses are not being run for the benefit of those wanting to use them, trouble is people cannot be bothered to complain, so nothing gets done.”

“Leicester is a poor city for buses in general they're never on time and cost the earth!”

“i to use the 74 anstey bus and can say it as got to be the worst bus service any where in england we often get 2 at once and on odd occasions 3 it is no good talking to first city bus because they do not listen”

“On one occasion while waiting for a 74 bus to arrive to take me into town , three buses passed on the way out , a single decker followed by a double decker and then another single decker , the first bus back was the double decker, explain that one. On another occasion after a complaint about a bus not turning up at all I was given the reason being was that the driver had possibly finished his shift, what at 9.30 in the morning!, how ridiculous can it get. It's a total waste of time complaining because nothing ever gets done.”

“When I am in Leicester, I have to be honest and say the bus service is horrendous. In London, you can catch a bus every 5 minutes whereas in Leicester you have on average 30 minutes to an hour wait, which is very poor. I have no idea how people in Leicester get anywhere on public transport (buses)!”

“buses here in leicester are rubbish :( x”

“Buy a car it is a lot better that way to move about until you have to pay to park!”

“Park & rides can be okay in places, prices are not too bad on Sundays.”

“Also, did you send this to the bus company? Did you hear back, etc?”

“Anyone taken it up with the bus companies?”

“Hi, I wrote to them Chappy & City10 regarding this issue. They apologised and said they will look into improving their service. Do I believe them, well we will see…”

“Well if they answered your letter that is a start, you have to trust that they will act on your complaint for now.. like you said, you will see.. don't expect anything instant - there may be plenty of other things to consider first, just give them a little reminder if they forget.”

“The 31 service is really bad the 31a is loads better x”

“Has anyone noticed any improvements on these bus routes?”